Nintex K2 Workflow Automation is the best tool for managing and automating your processes. It’s easy to use and helps your company become more digital.
Nintex includes products like NWC, Nintex K2, Promapp, Drawloop, and others, so it has everything you need to automate your work from start to finish.
Let’s explore more detailed information about K2 Workflow Automation.
K2 Workflow Automation Features
Here are main features of Nintex K2 Workflow Automation, including:
- No coding needed: You don’t need to be a programmer to use it.
- Automate your work: Create workflows to make tasks happen automatically.
- Get approvals and assign tasks: Make sure everyone knows what needs to be done and who’s doing it.
- Work with data: Handle information easily.
- Map out your processes: See how your work gets done visually.
- Works with Microsoft tools: Easily connects with SharePoint, Office 365, CRM, and more.
- See reports and data: Find problems and improve your workflows.
- Connect to other systems: Easily connect to almost any business system with just a few clicks.
K2 Workflow Automation Benefits
Here are the main benefits of this K2 Workflow Automation:
- Turn complex instructions into simple maps: Make confusing process documents easy to understand.
- Build apps faster: Create apps 78% faster than traditional methods.
- Design workflows easily: Make powerful workflows with simple tools.
- Create complex forms: Use drag and drop to build forms without any coding.
- Connect your systems: Share information between different business systems.
- Less coding: Non-programmers can design workflows and apps.
- User-friendly: Get things done in one place with an easy-to-use interface.
- Fewer systems: One platform to build and manage all your applications.
- Stay compliant: Monitor your processes and create reports to make sure everything is running smoothly.
- Automate quickly: Easily automate simple tasks.
Service Scope
This software can be used as:
- An add-on or extension to other software
- A standalone service
It can connect to:
- Any software or service that has an API (a way for programs to talk to each other)
- On-premise platforms (systems you run in your own data center) through a secure connection
It works in:
- Public cloud
There are:
- No limits on using the service
- You can use it on these systems:
- Microsoft Internet Explorer on Windows (version 11)
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Apple Safari (latest version)
- Microsoft Edge on Windows (latest version)
K2 User Support
Email or online help: You can email us or use our online system to ask for help.
How fast we’ll respond:
Standard support:
Hours: 6:00 AM to 5:00 PM, Monday to Friday
Response time depends on how serious the issue is:
S1 (very serious): 8 hours
S2: 1 business day
S3: 2 business days
S4 (less serious): We’ll try our best
Enterprise support: (costs extra)
Hours: 10:00 PM Sunday to 1:00 AM Saturday
Response time depends on how serious the issue is:
S1: 4 hours
S2: 8 hours
S3: 1 business day
S4: 2 business days
Select support: (costs extra)
Hours: 24 hours a day, 7 days a week
Response time depends on how serious issue is:
S1: 2 hours
S2: 4 hours
S3: 8 hours
S4: 1 business day
You get a special person to help you if you have a very important account.
Other support options:
Phone support: Yes, available 9 AM to 5 PM (UK time), Monday to Friday
Web chat support: No
Onsite support: Yes, but it costs extra
K2 Onboarding & Offboarding
Learning how to use Nintex:
Training: Nintex offers online classes you can take at your own pace. They have classes for different types of users (like regular users, IT people, or admins) and different skill levels (beginner, advanced, etc.).
Help online: You can find detailed instructions on the help.nintex.com website.
Community support: The Nintex Community website has forums, blogs, articles, and how-to guides.
Help documents:
Yes, they are available.
Format: HTML (web page format)
What will happen if your contract ends:
Getting your data back: You can ask Nintex to give you a copy of your data.
What happens to your data: Nintex will keep your data for 35 days after your contract ends so you can get it. And then, they will delete it. You can also ask them to delete it right away. Nintex can give you a certificate to prove the data is gone. You can get help from tech support to get your data back within those 35 days. But Nintex won’t save data from your testing environments (not the live one).
Service
Using Nintex K2 Workflow Automation in your web browser:
Yes, you can use it in a web browser.
Supported browsers:
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
Using Nintex on mobile devices:
Yes, you can use it on your phone or tablet.
You don’t need to install a separate app.
Forms look good on any device.
You can also use a special mobile app and designer for specific needs.
Nintex service interface:
Yes, it has a web interface.
Accessibility: We’re working on making it easier to use for everyone.
Description: It’s a web platform.
Nintex API:
Yes, it has an API.
What you can do with the API:
Start and manage workflows
Get tasks and information about workflows
Connect to business systems and get data
API documentation: Yes, available in Open API, HTML, and PDF formats.
API sandbox (testing environment): No
Customization:
Yes, you can customize it.
How to customize: Nintex K2 Cloud is a platform that lets both tech and non-tech people build workflow apps easily using a drag-and-drop designer. These apps usually have online forms, workflows, connections to business systems, and analytics. You can fully customize workflows and forms using the drag-and-drop designer. You can also reuse parts of your apps to build new ones faster.
K2 Workflow Automation Scaling
Nintex K2 Workflow Automation Cloud can handle more work when needed:
- Short-term: It can handle extra work for a short time, like if you expect more usage for a while.
- Long-term: It can also grow with your business if you need more resources over time.
Your data is kept separate:
- K2 Cloud is used by many customers, but each customer’s data and processing power are kept separate from others. It means your data is secure.
- We use the best tools to manage performance:
- We use top technology to balance the workload and make sure everything runs smoothly. In rare cases, some tasks might be slowed down or put in a queue to make sure everyone gets to use the platform fairly.
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